Our Policies

Terms & Conditions

These terms and conditions outline the rules and regulations for the use of vtxfactory.org’s Website. By accessing this website we assume you accept the Terms And Conditions in full. Do not continue to use vtxfactory.org’s website if you do not accept all of the Terms And Conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves.

All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products.

Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Shipping & Handling Parcels

We ship Worldwide through:

– Standard International Shipping, arriving from 7 up to 45 business days after shipped;

– Expedited International Shipping, arriving from 3 up to 15 business days after shipped.

Please be patient as the item may come overseas.


* Shipping not available for selected countries: Alaska/Hawaii, APO/FPO, US Protectorates, Central America and Caribbean, Middle East, South America, Kiribati, Niue, Wallis and Futuna, Russian Federation, Albania, Belarus, Bosnia and Herzegovina, Iceland, Macedonia, Serbia, Svalbard and Jan Mayen, Ukraine, Brunei Darussalam, Cambodia, Laos, Vietnam, Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde Islands, Central African Republic, Chad, Comoros, Congo, Democratic Republic of the, Congo, Republic of the, Côte d’Ivoire (Ivory Coast), Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon Republic, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Morocco, Mozambique, Namibia, Niger, Nigeria, Reunion, Rwanda, Saint Helena, Senegal, Seychelles, Sierra Leone, Somalia, Swaziland, Tanzania, Togo, Tunisia, Uganda, Western Sahara, Zambia, Zimbabwe, Afghanistan, Armenia, Azerbaijan Republic, Bangladesh, Bhutan, Georgia, India, Kazakhstan, Kyrgyzstan, Maldives, Mongolia, Nepal, Pakistan, Sri Lanka, Tajikistan, Turkmenistan, Uzbekistan

Payment Methods

We accept payments through Credit/Debit Cards and Paypal.

Our Policies           Our Policies

Product Sourcing AKA Drop-Shipping

Feel free to use the items displayed in our store as product sourcing, we think it is a good way of doing business. (as long as you deliver!)

Item Exchange/Refund/Returns

You’re entitled to a full refund if you don’t receive your product as described or if not received at all. We will prompt if you prefer an item exchange instead, and send an identical second item free of charge.

All items qualify for returns within 30 days of receipt. Buyer is responsible for return shipping on any item that is not damaged – if it is, please tell us within the first 7 days by providing photos of the barcode SKU number, receipt and a video footage of the item’s malfunction. We will process your return request within 2-5 days after we receive the returned item.

Warranty & Custom Duty

We offer 1 year warranty included against defects in material or workmanship. Warranty does not cover misuse (i.e. liquid, sand, impact damage, etc.). Repair is free but buyer pay shipping cost.

Import duties, taxes, and charges are not included in the item price or shipping cost, these charges are the buyer’s responsibility. Legal Efforts are made to reduce applicable import duties (or GTS or V.A.T. or other Taxes) in various countries, and in most cases there is little or none payable. However, this transaction excludes such fees (if applicable). We will do the best we can in order to legally minimize your VAT exposure on your request. Under any circumstances, we will not be responsible for taxes (VAT).

Privacy

This privacy policy sets out how vtxfactory.org uses and protects any information that you give vtxfactory.org when you use this website. vtxfactory.org is committed to ensuring that your privacy is protected.

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. vtxfactory.org may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Security & License

In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information you share with us. Unless otherwise stated, vtxfactory.org and/or it’s licensors own the intellectual property rights for all material on vtxfactory.org All intellectual property rights are reserved. You may view and/or print pages from vtxfactory.org for your own personal use subject to restrictions set in these terms and conditions.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our website. We also reserve the right to amend these terms and conditions and its linking policy at any time.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of it (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

Cookies

What Are Cookies: As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality. For more general information on cookies see the Wikipedia article on HTTP Cookies…

How We Use Cookies: We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies: You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set: If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out. This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users. This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly. When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence. In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.